Spanning refusal
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I could not span two tracks, getting the following error read: "Location could not be updated in iTunes". How to proceed? The two tracks are HD versions of movies bought in the Store, the SD versions I have removed from my iTunes library b4 spanning. Otherwise a great app, saved me a lot of disc space on my laptop
The same question
Thanks for getting in touch. I'm so sorry you've run into an issue.
This is most likely cause by a bug in iTunes. For some reason some video files with non-English characters in their metadata refuse to have their location updated.
Sometimes you can solve the issue be replacing or removing all the non-English characters in the metadata. Sometimes it also helps to remove the references from iTunes and re-add them back to iTunes from the files.
But, those aren't sure fixes, sometimes the issue persists. Sadly, I haven't been able to figure out a real fix for this issue.
Please let me know what you find.
Thanks for getting in touch. I'm so sorry you've run into an issue.
This is most likely cause by a bug in iTunes. For some reason some video files with non-English characters in their metadata refuse to have their location updated.
Sometimes you can solve the issue be replacing or removing all the non-English characters in the metadata. Sometimes it also helps to remove the references from iTunes and re-add them back to iTunes from the files.
But, those aren't sure fixes, sometimes the issue persists. Sadly, I haven't been able to figure out a real fix for this issue.
Please let me know what you find.
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