Spanned MUSIC STILL IN ORGINAL PLACE AS WELL
Known
I have certain files of music after spanning in the Tune Span media window showing at the span location and not at the source location (Good).
BUT, in fact, looking at the file directory on the source drive on the Mac computer the file shows.
In other words, some duplication of files seem to have taken place. This is rather wierd...
I also have no clear way of knowing what has been moved and what has NOT been moved.
Thanks in advance for your help. Kevin (in France)
The same problem
Thanks for getting in touch. I'm so sorry you've run into an issue.
Before we go any further, would you mind sending me some screenshots of the two location in Finder? Of some files in the Span Location and then the duplicates in the Original Location?
Are these files possibly videos purchased from iTunes? It may be that they are not duplicate files but possible SD and HD versions of the same video. TuneSpan can only span the HD version leaving the SD version in place. But, that's just one thought, we may need to dig deeper.
Thanks for getting in touch. I'm so sorry you've run into an issue.
Before we go any further, would you mind sending me some screenshots of the two location in Finder? Of some files in the Span Location and then the duplicates in the Original Location?
Are these files possibly videos purchased from iTunes? It may be that they are not duplicate files but possible SD and HD versions of the same video. TuneSpan can only span the HD version leaving the SD version in place. But, that's just one thought, we may need to dig deeper.
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