Reorganizing changed tags

Lothar Buettner shared this question 10 months ago
Need Answer

Hi,


my TV-shows of iTunes are all spanned to a NAS. I changed the name of a spanned TV-Show. At next start of TuneSpan I am asked, if this track should be reorganized. After saying "Yes", the reorganization runs.

BUT: Than TuneSpan asks again, if it should be reorganized again. So. TuneSpan reorganizes it back to previous version.

How, can I stop the second change back?

Thanks!

Lothar

Comments (10)

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Thanks for getting in touch. I'm so sorry you've run into an issue.


Would you mind sending me a screenshot of both of the prompts that you get so that I can see exactly what TuneSpan is trying to change back and forth?


The full path should be listed in each row, but if it's getting cut off, you can hover over the row and the full path will be shown. Please make sure the full path (of at least the same track) are included in both screenshots.

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Hi Pico,

it's long time ago, but the problem still exists. Today I did Tag-changes with a video and did screenshots of all info-windows and of TuneSpan. TuneSpan comes up asking for Re-Organization, but after completion, the changes are not really done. And TuneSpan immediately asks again for Re-Organization, allthough I did no additional change, and afterwards all Tags are like before. Do you have any idea?

Many thanks!

Lothar

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In the meantime I have discovered, that with the 1st Re-Organization - I changed the entries in Title, Series and Episode ID - but at the file location TuneSpan only changed the name of the folder and left the file name as it was. Perhaps that is why TuneSpan immediately askes to Re-organize again back to the original tags.

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Thanks for getting back in touch. From looking over your screenshots, I'm a bit confused...

It looks like you changed the tag in iTunes and then TuneSpan prompted to update... that part is normal.

But then the tag was changed back in iTunes without any interaction from you? That part is not normal and would be an iTunes bug. TuneSpan never changes a tracks tags, it would only update the folder organization based on the current tags.

So, the second reorganization request from TuneSpan is expected, TuneSpan is just following whatever is listed in iTunes.

This seems like it may be an iTunes bug that TuneSpan is simply reacting to. Does that sound right?

If you modify the tag in iTunes but then do not reorganize with TuneSpan, does the tag still get automatically changed back in iTunes?

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Sorry, to confuse you.

You Wrote:

It looks like you changed the tag in iTunes and then TuneSpan prompted to update... that part is normal.


My Answer

Yes, this is o.k.


You Wrote:

But then the tag was changed back in iTunes without any interaction from you? That part is not normal and would be an iTunes bug. TuneSpan never changes a tracks tags, it would only update the folder organization based on the current tags.


My Answer:

No. I did no additional changes in iTunes after TuneSpan reorganized. When I close TuneSpan after reorganization and open it again, TuneSpan ask again for reorganization without any changes done in iTunes. I only can avoid this second change, if I click: Do not remind me for reoirganization.

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Thanks for the info. The bit that is confusing though is the image called "Info AFTER reorganization" which is a screenshot of the iTunes Info window with the original information in it...

This information would not be changed by TuneSpan. TuneSpan was only updating the folder organization based on whatever tags it read from the XML. So, it looks like the tags were reverted by iTunes before TuneSpan prompted to reorganize the tracks again. Is this correct?

If so, is that reproducible without any TuneSpan interaction? If you change these tags in iTunes do they get changed back automatically without doing any reorganization in TunePaan?

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1. I changed the name of a video in iTunes.

2. When I start TuneSpan, it recognizes the changed tag (name) and offers to "reorganize". (1st screenshot)

3. When completed I checke in iTunes and the name of the video is changed.

4. I click "continue".

5. TuneSpan offers again to "reorgnize". (2nd screenshot). If I click "remind me later" it offers to reorganize each time when I start TuneSpan. After I give up, it reorganizes back to the original name and it is also changed back in iTune.


I am wondering, if I am the first user with this issue? In general I am very happy with TuneSpan. I use it to span all my more then 300 films and TV-shows to my NAS for streaming with AppleTV to my TV. It runs perfectly.


I hope you can help.


Thanks and best,

Lothar

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Issues like this have come up in the past, but I thought they were all fixed in previous updates.


Based on these screenshots, this seems potentially new and different. The tags in the first bold row are different in each one, like TuneSpan is actually getting different tags back from iTunes each time.


Would you mind sending a screenshot of the Get Info window for this same track in iTunes?

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I do not know, what you mean with "Get Info window"?

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I'm meaning the Info window in iTunes when you select a track and click Command+I. Or via the Get Info item in the Edit menu.

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