Deleting spanned media in iTunes not picked up by TuneSpan anymore in 1.2?

Dirk Blair shared this problem 5 years ago
Solved

Deleted spanned movies in iTunes expecting the originals to be picked up automatically for deletion by TuneSpan as in previous versions, but in the latest version (1.2) this is not the case anymore...


Am I missing something or is it a bug?


Thanks for any help.

Comments (8)

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OK, after finishing another span of a movie they were all of a sudden picked up by TuneSpan.


Good news, although the 8 deleted movies should have been picked up the first time I opened TuneSpan, should not it?


This was after three renewed openings (albeit without any action) of TuneSpan.


Will see to reproduce the error or delay in deletion by TuneSpan...

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Thanks for getting in touch. I'm sorry you ran into an issue. But, I'm glad to hear it worked itself out.


Chances are, this is because the XML iTunes Library file that TuneSpan reads wasn't updated by iTunes yet when you first launched TuneSpan.


iTunes updates the XML file regularly, but if you make changes in iTunes the files will not necessarily be updated immediately. It would generally be updated at some point if iTunes is still running, but you can force iTunes to save the updated XML file by quitting and relaunching iTunes.


This is most likely why TuneSpan caught the deleted tracks after the span, because TuneSpan quits and relaunches iTunes to make sure the XML file has been updated before verifying the span.


If my thinking it correct, then I would say this isn't anything to worry about. Just the nature of how TuneSpan is forced to get data from and interact with iTunes. It's not perfect and instantaneous in some possible cases like this. But when TuneSpan finally did get the most up-to-date info from the XML file, it did it's job as expected.

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I'm afraid I'm having the same issue here and no amount of reloading iTunes or TuneSpan makes any difference.


This is definitely changed behaviour for me in the latest version, 1.2.


This works for me, if it helps: with TuneSpan loaded (automated processes turned off for now), quit iTunes then force reload from the File menu and deleted media is picked up.

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Reproduced the error, and have quit iTunes and TuneSpan endlessly without TuneSpan picking up the deleted movie.


Only when I reloaded TuneSpan from the File menu it finally picked up the deleted movie.


In the previous version TuneSpan picked up the deleted file immediately, so I reckon there is an issue with the new 1.2 version.

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Thanks Grahame and Dirk for the follow ups.


Looks like I have some investigating to do. It is possible that some of the other possible things executing when TuneSpan loads (such as the new Automation) messed up or skipped over something with the Trashing Files for Deleted Tracks code.


I'm busy with other life stuff at the moment, but I'll try to find some time soon to dig in to this problem and find a solution.


I'll keep this thread updated with my progress until the next minor update that will hopefully fix this.

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Thanks for the update, Pico. Now we have a workaround, it's no biggy and I'll check next time I do an automated pass if reloading still picks up deleted media.

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Hi guys, I'm finally working on a minor update to fix this issue. I think I've got it sorted out, but it would be helpful to have some testers check it out before release.


If you're interested in trying out a testing version before release, please email me directly a http://contact.tunespan.com or with one of the Contact Developer links in the app.

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TuneSpan 1.2.1 which fixes this bug now available on the Mac App Store :-)


http://mas.tunespan.com