cover images

Uriel Zajaczkovski shared this question 10 years ago


It seems that the ability to show the cover image is lost when an item (a movie for example) is moved to an external hard drive. Am I missing something?, or this feature is not implemented yet? (currently using the trial version). Thanks!

Replies (3)


Thanks for getting in touch.

They may not get loaded when the drive is not plugged in and mounted (because the artwork is stored in the file). But, they should be loaded when the drive is plugged in.

Although, it may help to relaunch after the drive has been plugged in.

Are you still not seeing the album artwork after the drive is plugged in and iTunes has been relaunched?


Thanks for the quick reply. I guess I wasn't clear enough, covers are shown whenever the external HD is mounted. I was wondering whether it could be possibly to browse the movies (with covers) without the need to mount the hard drive. Is this something that might get implemented in the future?




I'm sorry, I don't believe that is something that I'll be able to implement, but I wish I could.

At that point, everything is out of TuneSpan's hands and its just the files and the behavior of iTunes.

Since the artwork is stored in the files, and the files aren't available, iTunes can't load the artwork.

I know iTunes caches some of the artwork so that it doesn't have to retrieve it directly from the files, but I'm not sure if there's a way I can force iTunes to cache ALL the artwork. Also, I believe some video files are different, because it may be showing a frame from the video, not specific "artwork". If I could force iTunes to cache all the artwork, it would probably end up taking up a lot of space on the internal drive. But, again, I'm not sure if it's possible, I've never seen a way to do that.

I'm sorry I can't offer more, I hope it's not too much of an inconvenience for you.

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