I am a total novice when it comes to iTunes and need some help. I bought an MP3 player to use while swimming. iTunes will not let me convert most of my music to .mp3 format so I purchased your app to move it to the MP3 player. However, after spanning it and moving it to the MP3 player, it appears to be in .mp4 format and won't play on my MP3 player. How do I convert it to .mp3 format? Can I?
I am quite surprised I managed to get as far as I did so I am hoping I can reach the final step to get the music to play :-). It has taken me MANY hours to get this far ...
Thanks in advance.