TuneSpan - Move Music back to Mac SSD

TuneSpan User shared this question 3 months ago
Need Answer

used TuneSpan to move my music files back to internal SSD from external hard drive (which is where the rest of media files still live)


iTunes now shows that some purchased music content is available for download again - only a small % of total purchased files.

1) What's different about these files?

2) Am I correct in assuming that future downloads be deposited in the old location & I need to create an automatic TuneSpan to move them to new location (internal SSD)?


Thanks

Comments (9)

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Thanks for getting in touch.


1) You're seeing that files you've spanned are available to download again? This should not be happening normally...


The only time I know of this happening is if they are attempted to be played when the tracks are unavailable. That would unlink them from the missing files and show them as downloadable. If that is the case, the files on the aren't linked to iTunes anymore. Let me know if that seems to be whats going on and we can work on getting it all re-connected properly.


Normally, files should just show as missing when an external is not available and normally playable with it is available regardless of if they were purchased or anything.


2) You are correct about this.

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1) Correct - files that have been downloaded & are spanned are showing as available to download again. It's only a very small % of purchased files though, so I don't know what's different.


- I checked in Tunespan & message says something like..."all media is already spanned..."

- 'show in finder' from iTunes shows the files as in the correct location


How to fix?

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Do these tracks that are showing as available to download still show up in TuneSpan? Would you mind sending some comparative screenshots of what you're seeing in iTunes and TuneSpan?

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Yes the tracks that show as available to download are visible in Tunespan. I've deleted the tracks from Tunespan & downloaded via iTunes again (to original location) then run Tunespan again, which successfully spans & moves the files from download location to Trash. Quit iTunes & open iTunes again... files show as available for download. Why is it just a small % of purchased files? Following screenshots sent via email:

- 1) original iTunes media location

- 2) Tunespan media location

- 3) iTunes > Artist > available for download icon

- 4) iTunes store> purchased > available for download

- 5) shows media location in Tunespan

- 6) attempt at re-Tunespan

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Thanks for the screenshots. It's an odd situation that I haven't heard of before or seen myself.


The thing is, if a track is actually not local and is available to download, it wouldn't be visible in TuneSpan. So, all your tracks are definitely downloaded and local.


This seems most likely to just be some kind of display bug in iTunes. My first instinct is to say just let it be, if you can tolerate the issue. I don't think it is adversely affect your tracks or library in any way.


But looking through my library (which is now 99% Apple Music downloads and a 1% Purchases), I don't see any of the same issue. All my spanned stuff shows the checkbox and DOWNLOADED text where the download icon would be. So sadly I'm not able to try to dig deeper into why this is happening on my end.


Also, you mention "rebuilding" your iTunes Library and how it would affect TuneSpan and spanned media. I'm curious, what exactly do you mean by rebuilding? How exactly would you go about that?

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Thanks for response. No way with OCD that things which are not in order can be left that way :-)


So with that in mind, I made another attempt to resolve the situation, by doing exactly the same as before... (Yes I know, Einstein is credited with... “The definition of insanity is doing the same thing over and over again, but expecting different results.) However, this time around I only tackled a couple of songs at once...Success, the files no longer show in iTunes account as available to download. Weird, just another example of 'iTunes oddities'.


You stated..."(which is now 99% Apple Music downloads and a 1% Purchases)" Does that mean you have 'matched' your library and downloaded from iTunes?


Rebuild iTunes library...https://support.apple.com/en-us/HT203225

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About 99% Apple Music and 1% Purchases... when Apple Music was launched, I had already been feeling like cleaning up my iTunes Library and purging some music that I no longer listened to. Also, I needed and wanted to play with Apple Music to make sure everything worked properly with TuneSpan.


So, I made a backup of my whole library and moved it off my machine and started fresh only using Apple Music to add stuff that I currently liked and was listening to :-) So, not Matched by iTunes, but re-selected by me.


About re-building your library with the method you linked. I don't believe it should not be an issue for TuneSpan since TuneSpan follows whatever iTunes has listed in the XML file. But TuneSpan may get confused about what has been spanned and what hasn't. If that becomes an issue, I can help with that. But honestly I've never rebuilt a spanned library from the XML so I'm not sure if any other minor weirdnesses may come up.

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update.. iTunes is at it again.


Music that was previously download and Tunespan'd has reappeared as 'available to download' - in fact, it actually downloaded automatically because I changed the setting in iTunes.


Tunespan has then spanned it again because the name of the 2nd download was automatically appended as '1' (see attached)


It's only a couple of files though - different files each time. Why?


This is weird.

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This is very strange behavior indeed. It's odd that I haven't seen this myself or heard about it from any other users.


I've never seen a case where TuneSpan and iTunes both see that a track is connected to a file but iTunes also shows the track as being available to download. Those two things are supposed to be mutually exclusive.


I'm sorry to say at this moment I'm at a loss :-(

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